How do I log in to my ThreadWorks account?
You can log in to your account through our webpage https://www.thread.works and selecting the “Login” button located in the upper right corner.
You will also be directed to the login page by clicking on the links from any ThreadWorks notifications.
I forgot my password, or I was locked out.
Select the “Forgot Password” link on our login screen at https://app.thread.works.
I was sent documents. How do I retrieve them?
Click on the “Download Files” link in the email notification. New users will be asked to create a ThreadWorks account while existing users will be asked to log in to retrieve the files.
Click on the “Sign Documents Now” link in the email notification. New users will be asked to create a ThreadWorks account, while existing users will be asked to log in to sign the requested document.
I was sent an eSign online request.
Client users can send files to their professional by selecting “Inbox” in the home page, then selecting the “Send Files” button.
How do I send files online?
Final Documents are permanent files that have been shared by your professional.
The Inbox includes secure messages created through file exchange, eSign requests, and information requests.
What is the difference between Final Documents and my Inbox?
New client accounts are created when a professional requests or shares files securely.
I don’t have an account.
Contact your professional to share your updated email address.